Aged Care Advice Reviews in Victoria
Aged Care Specialists Vic were amazing. We were unsure how best to organise our step-father’s financial situation upon his entering an aged care home; it was all very overwhelming. Being Power of Attorney is a huge responsibility and the situation led to some important questions – sell the house/keep the house, pensions, investments, RADs and DAPs were all things we needed information about.
Aged Care Specialists Vic sat with us and listened as we outlined our step-father’s situation and discussed our concerns that we wanted to best set up his financial position to protect his assets/wealth, maximise his pension and minimise stress, at a difficult time. We were informed about options we hadn’t considered and we left the first meeting feeling really comfortable that we had found someone who understood our situation and could help us navigate through everything.Everything was very clearly explained and Aged Care Specialists Vic were always willing to answer our (many) questions over the following weeks.
We are very confident that Aged Care Specialists Vic knowledge and advice has helped us to secure our step-fathers financial future, meaning one less (and very important) thing for us to worry about.
My siblings and I wish to thank Claudia Rigoni-Brazzale of Aged Care Specialists for expert advice she provided during our initial consultation and as a Financial planner the presentation of a Statement of Advice. It is an emotional time when having to decide on a parent's future care needs. Claudia offered us good solid advice and personally understood the dilemma we faced. Thank you Claudia for your professionalism and guidance.
Claudia and the team at Aged Care Specialists are caring, knowledgable and responsive. Navigating the world of aged care is challenging and Claudia explains options and pathways forward with care and attention to detail. I would not hesitate to recommend her services - it is an investment in peace of mind - especially at a difficult time.
Claudia and her staff have been a god send. Ive had nothing but dramas since mum has gone into aged care over 1 year ago. Claudia has been the only one to get the job done promptly and efficiently. Thanks so much.
Thank you so much Claudia. You and Angela have helped us much more than you may know. You have certainly given us peace of mind.
My mother's unforseen changed cirumstances and need for urgent nursing care caused our family concerns regarding financing the next stage of her life. Claudia was able to calmly unravel the minefield of Aged Care Facility costs and provide a detailed Statement of Advice which has provided financial assurance for her future. Thank you Claudia.
Claudia and her team provided exceptional service on mum’s behalf. We received frank, clear advice; and then thorough and exhaustive follow-up with DHS. I wouldn’t like to think about the condition of mum’s finances without her services.
Claudia explained complex government fees into simple to understand language. She helped me understand the homes bills and costs and she put my mother into the best financial position she could be in today. I highly recommend her services.
Thank you very much for all your help and assistance. I could not have done all that on my own. Also please convey my thanks and gratitude to the girls in the office who were very understanding and patient with all my enquiries.
We very much appreciate the clarity and your professional advice in preparing my parents age care plan. It certainly makes this stressful situation much easier to understand and now much more confident to ensure the well being of my parents.
Aged Care Specialists provide outstanding service at what is often a difficult time for clients. Procedures which at first may appear opaque and overwhelming are made clear through expert guidance and professional planning.
My family and I were very happy with Claudia’s informative advice and production of appropriate plan for our parents. Would highly recommend this service to those who are baffled by the whole Aged Care spectrum in terms of financial planning for whatever reason.
Your knowledge of the aged care industry and your sound financial advice was welcomed. Transitioning a loved one from the security of their home to another home in an aged care facility is definitely one of the hardest decisions I have ever had to make. Your friendly manner, patience and responsiveness was, exceptional . Most of all Claudia , you listened to me and to how I felt, That, in its self is an art that will serve you well. I appreciate all of your time and highly recommend you to anyone going through this daunting journey in life.
The moment I met Claudia I knew we were in good hands. Claudia listened to my concerns and questions regarding my mum's situation and provided a comprehensive report in layperson's terms which explained all our options in black and white. I feel I am in a much better place now to support mum with her care and planning needs and to make informed decisions.
Claudia, thanks for your professional and thorough support to my cousin, Sue & family. Very much appreciate your assistance.
Thank you so much Claudia for having the patience to explain Aged Care fees to us, you certainly gave us a better understanding of how it all works. Thank you for taking the extra telephone calls from me and giving me the extra care and great service thank you we strongly recommend people book you in Thanks!
We really appreciated the assistance Claudia Rigoni-Brazzale gave us with her professional knowledge of the aged care system and she put forward strategies that saved our family the stress of dealing with this by ourselves. At our first meeting she made us feel very comfortable and the whole process ran smoothly and took the pressure off our shoulders. We would highly recommend Claudia to anyone with aged care issues. Thank you Claudia for all your help and understanding. Kind Regards Geoffrey & Susie Ennis.