Entering residential aged care – whether for yourself or a loved one – is a major life transition. It often brings a mix of emotions, paperwork and big financial decisions that can feel overwhelming. One of the most important steps you can take is to seek expert advice early in the process. As aged care financial specialists based in Melbourne, we understand the challenges and are here to help you navigate them with clarity and confidence.
Here are the five key professionals you should have on your side when moving into aged care:
1. Your GP or Treating Doctor
Your doctor plays a central role in determining whether aged care is the next appropriate step. Whether it’s your general practitioner or a hospital-based doctor, they will help assess the level of care needed and may refer you for further aged care assessments.
You’re always entitled to seek a second opinion to feel confident in your choices. During such a sensitive time, it’s important to feel supported and informed.
2. Aged Care Assessment Team (ACAT/ACAS)
To access government-funded aged care services in Australia, an Aged Care Assessment is required. In Victoria, this is carried out by ACAS (Aged Care Assessment Service), while in other states it’s known as ACAT.
An assessor – usually a nurse, social worker or healthcare professional – will meet with the person needing care to evaluate their current situation. After the assessment, you’ll receive a formal outcome with an approval for specific types of care and a support plan.
You can learn more or book an assessment through the My Aged Care website.
3. Aged Care Financial Planner (Like Us!)
This is one of the most important steps and ideally should happen as early as possible. As aged care financial advisers, we help you:
- Understand your payment options, including RADs (Refundable Accommodation Deposits), daily fees, and means-tested care fees.
- Maximise your Centrelink or DVA entitlements.
- Make informed decisions about your home – whether to keep it, rent it out, or sell it.
- Minimise aged care costs legally and effectively.
In Melbourne, aged care accommodation prices can easily exceed $1 million. It’s critical to receive tailored advice so you’re not left making rushed or uninformed decisions. We specialise in creating financial strategies that provide peace of mind.
4. Solicitor
Legal support is essential when entering aged care, particularly if there are assets, property or family considerations involved. A solicitor can help:
- Update or create a will
- Appoint a Power of Attorney or Enduring Guardian
- Handle legal aspects of selling a property, if needed
We often work closely with trusted solicitors and can provide referrals if required.
5. Real Estate Agent
If selling or renting the family home is part of your aged care funding plan, you’ll need a reliable real estate agent. A good agent can provide an appraisal, offer property market insights and help manage the process during what is often a very emotional time.
Whether you choose to sell, rent, or retain the home, we can help you understand how this will impact your aged care fees and Centrelink benefits.
We’re Here to Help – Every Step of the Way
At Aged Care Specialists Vic, based in Melbourne, we’ve supported countless families through the aged care journey. Claudia and her caring team are here to listen, guide, and ensure the best financial outcome for your specific situation. We also connect clients with trusted professionals, including aged care placement consultants, solicitors, and real estate agents.
We are proud of the genuine feedback we’ve received – our 5-star Google reviews and client testimonials speak to our commitment and compassion.


